Free Personal Computer Assistance

FREE Computer Assistance
For ACCD Employees’ and Students’
Personal Home Computers/Laptops!

ACCD Employees and Students can receive free computer troubleshooting and technical support on their personal home computers and laptops by students and instructors of Palo Alto College’s CompTIA A+ Computer Certification Training Program at the Advanced Technology Center at KellyUSA, 312 Clarence Tinker Dr, August 25th from 10 a.m. to 2 p.m. Reservations are encouraged, but not necessary.

“This is a great opportunity for the ACCD family to get free technical support, including advice on virus protection, Open Source and Freeware applications, hardware troubleshooting, and software updates,” said Tod Bruning, program manager. “At the same time, A+ students will be able to troubleshoot computers in a live environment.

“Believe it or not, hardware failures are relatively rare. Most of the time computer problems can be traced to a virus or driver conflicts. We may not be able to fix the problem, but we’ll be able to tell the owner what the problem is and how it can be fixed.

“In most cases, students getting the A+ certification are IT professionals with years - sometimes decades - of experience who are looking to validate their skill set, or qualify for a higher pay grade,” Bruning said. “The computers they will work on will be in safe, competent hands under close instructor supervision in a controlled network environment. We’ll also verify everything we do with the owner who will be sitting there with us the entire time, so it’ll be a learning experience for them as well. All they need to do is bring the computer; we’ll supply the monitors, keyboards, mice, and expertise!”

For more information on the CompTIA A+ Training program at Palo Alto College, visit PAC’s Corporate and Community Education website at www.accd.edu/pac/ce, or contact Bruning at 921-5526.